Conditions of Use
Use of the Andrews Arms LLC website constitutes agreement to our terms of use. We encourage you to review the following information carefully.
Refund Policy
Non-Firearm Purchases:
Refunds can be made on unused/unopened merchandise only. All refund requests must be made within ten calendar days from the date the order was delivered and must be received by us within fifteen days from the date of delivery. All refunds must be returned at the buyer’s expense and must include a return authorization number. Original shipping charges are not refundable. All refunds are subjected to a 20% restocking fee.
We are not a warranty or repair provider for any manufacturer or distributor. All warranty and repair service/replacements must be obtained from the manufacturer of the item directly. If you have a problem with your item, we will provide you with contact information for the manufacturer.
Firearms:
All firearm sales are final.
Exchange Policy
Non-Firearm Purchases: Exchanges can be made on unused/unopened merchandise only. All exchange requests must be made within ten calendar days from the date the order was delivered and must be returned to us within fifteen days from the date of delivery. Exchanges can be credited up to the full purchase price of the item less shipping on both the new order and original order.
Firearms:
All firearm sales are final.
Shipping Policy
Most orders shipped through Value Shipping go Priority Mail, which provides delivery confirmation, but not very detailed tracking. If you want detailed tracking information, you must select FedEx or UPS options during checkout. All “Value Shipping” orders to Alaska and Hawaii are shipped USPS Priority mail.
Standard delivery time is 2-10 business days from the date your order was placed. 98% of our orders of in stock items are shipped same or next business day. If you would like your order sent overnight or with a delivery date guaranteed, we offer FedEx Express & UPS express shipping can be selected in the checkout process.
All shipping rates are quoted FOB if you would like to add insurance, you must select it during checkout.
ALL FIREARMS MUST BE SHIPPED TO FEDERAL LICENSED FIREARMS DEALERS! NO EXCEPTIONS!!
Due to our current order load, there is a 2 business day delay on shipping until further notice. Please do not call to check on your order the same day it is made, it will only slow down shipping. We email tracking numbers on all orders when they are shipped.
TRADEMARKS
Andrews Arms LLC and other marks indicated on our site are trademarks owned exclusively by Andrews Arms LLC. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Andrews Arms LLC’s, in any manner that seeks to disparages or discredit Andrews Arms LLC or in any manner that may cause confusion among our customers.
COPYRIGHT
All content on this website is the exclusive property of Andrews Arms LLC. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
Copyright issues can be directed to the following: Andrews Arms LLC, 315 Shepherd St Jonestown, PA 17038. [email protected]
PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
LICENSE AND SITE ACCESS
Andrews Arms LLC grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Andrews Arms LLC. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Andrews Arms LLC. You are prohibited from using meta tags or any other hidden text utilizing Andrews Arms LLC’s name or trademarks without the express written consent of Andrews Arms LLC. Any unauthorized use of this websites voids the limited license granted by Andrews Arms LLC.
CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Andrews Arms LLC and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Andrews Arms LLC or its affiliates for all claims resulting from content you supply. Andrews Arms LLC reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by Andrews Arms LLC on an “as is” and “as available” basis. Andrews Arms LLC makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.AndrewsArms.com is at your own risk.
Andrews Arms LLC cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Andrews Arms LLC will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. By ordering on this site, you certify that you are of legal age and not prohibited from purchasing the products. It is the responsibility of the user to ensure that all products purchased are legal within the State, County, Township or local area where the item is shipped. Magazine and firearm restrictions will be considered prior to shipments.
REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, Andrews Arms LLC offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.AndrewsArms.com) or announced via other means of communication in conjunction with the promotion of the Andrews Arms product collection, including radio and TV broadcasts, internet forums and various online websites.
We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Andrews Arms LLC, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…
PRIVACY POLICY
This privacy policy sets out how we use and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can rest assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.
This site is owned and operated by Andrews Arms LLC. Your privacy on the Internet is of the utmost importance to us. At Andrews Arms we want to make your experience online satisfying and safe.
We do not collect or save any information other than what is required by our credit card processing company. All credit card information processed through our secure server is not stored by us other than name and contact information.
We will use your email address to send out current promotions. If you would not like to receive emails from us, please complete the opt-out steps in the email.
We do not sell or provide your information or any order information with any third parties.
APPLICABLE LAW
By visiting www.AndrewsArms.com, you agree that the laws of the state of Pennsylvania, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Andrews Arms LLC.